faq

Frequently asked questions

To create a demo account, please follow these steps:

1. First, log in to your account.

2. In the right menu, click on "My Accounts" and select "New Account."

3. On this page, you can create demo accounts for each type of account.

4. Choose leverage, currency balance, and balance amount.

5. Review your account details and click "Continue."

6. Your account has been created.

We have four types of accounts

Standard - ECN - RAW -VIP

and two types of social trade accounts

Social Trade VIP Account - Social Trade Account

provides

The minimum deposit is $100 for a standard account.

Wingo Markets provides services to its clients on MetaTrader 5.

Wingo Markets offers leverage from 1:10 to 1:400.

Overnight interest rate or swap is a fee that a trader pays for keeping a trade open after midnight. The amount of the swap depends on the difference between the bank rates of the base currency and the secondary currency in a currency pair.



You can trade as low as 0.01 lots (or 1,000 units of the base currency) in all our currency pairs. Please note, some specific symbols might have different limitations, please check the symbol specification in your Meta Trader platform.

Wingo Markets offers various methods for depositing and withdrawing funds. For deposits, you can use Crypto, USDT-TRX, ADVCash, or Debit Card

To make a deposit, please follow these steps:

1. Log in to your client area.

2. From the menu on the right, navigate to "My Assets" and then "Deposit."


Choose one of the available methods (Crypto - USDT-TRX - ADVCash - Debit Card) to fund your account on the Wingomarkets website.

To make a withdrawal, please follow these steps:

1. First, log in to your client area.

2. If you have previously registered the details of your wallet address for withdrawals, proceed to step 8.

3. You need to add your wallet details first. Go to "My Assets" on the right menu, then click on "Payment Information."

4. Select the type of your wallet.

5. Enter your wallet address and select its network.

Note: Make sure the wallet address matches the selected network.

6. After uploading, your payment information will be reviewed and confirmed.

7. To withdraw funds, go to "My Assets" and then "Withdraw."

8. Choose one of the withdrawal methods: (Crypto - USDT-TRX - ADVCash).

9. On this page, enter the amount you wish to withdraw and select the wallet address you previously entered in the payment details.

10. Review the information and then enter the verification code sent to your email. Click on "Continue."

11. After requesting a withdrawal, you need to wait for the confirmation of your request.

To verify your account, you need to provide two documents:

one for your identity and one for your address. You can use any of the following documents as proof of identity, as long as they are valid and not expired:

-Passport

-ID card

-Driver’s license

You can use any of the following documents as proof of address, as long as they show your name and current address and are not older than three months:

-Utility bill (water, electricity, or telephone)

-Property deed

-Rental agreement

-Vehicle ownership certificate

- Vehicle insurance certificate

- Bank account statement

- Bank account opening book

Your documents will be reviewed within 1 to a maximum of 24 business hours, and if the information is correct, a confirmation email will be sent to you. Additionally, you can view the verification result in your client area.

Wingomarkets Social Trading provides users with direct access to professional traders from the customer dashboard, allowing them to view trader profiles, search their trading history, evaluate their strategies and risk-reward ratios, and copy their trades with just a few clicks. Trades are copied quickly to users' accounts, and common issues related to cross-platform social trading are eliminated.

First, visit the Wingomarkets website and complete your registration.


Then, open a Social Trading account.


In the right-hand side of your user panel, go to "Social Trading" and then "Login/Register."

Change your language to Persian and click "Register as a Follower."

Enter your Social Trading account number and password. Then, select a trader's name from the "Portfolio Manager" section and choose one of the options in the "Proposal" section.

First, visit the Wingomarkets website and complete your registration.


To register as a trader on the Wingomarkets Social Trading platform, go to "Social Trading" and then "Login/Register" from the right-hand side of your user panel.

Select the "Register as a Trader" option and fill out the form with your details.

Note that to register as a trader, your trading account must be one of the Standard, ECN, Raw, or VIP accounts, and you can also use demo accounts of all these types.

You must enter the main password of the trading account you wish to use as a trader.

To view the list of traders, follow these steps:


Log in to your user panel.

Go to the "Social Trading" section.

From the top menu, select "Traders" (Providers). On this page, you will see a list of publicly active traders.

Social Trading is a method in financial markets where individuals benefit from the trading and investment activities of others, usually through online platforms. In this method, trading and investment strategies of other people, especially professional traders and investors, are shared. Other individuals can view the performance, strategies, and trades of these people through these platforms and make decisions based on them.